Role: ✔ Admin, ✖ Team Manager, ✖ Employee
This article will serve as a guide on how to top up your USD account.
Method 1: Bank Transfer
1. Hover over the 'Home' icon on the top left of your dashboard, and select 'Top Up'.
2. On the top up page, input the bank details shown on the screen and make a top up with your chosen amount.
The top up amount will either be reflected instantly or within 1-3 working days, depending on your bank.
Things to note:
1. Upon feedback, we've swapped to static virtual accounts. This means that you can use the same bank details for every top up.
2. A SWIFT transfer will usually take 1-3 days to reflect on your dashboard depending on your bank's SLA. Please contact your bank for the exact SLA applied to your top-up transaction.
Please only top up your dashboard from your corporate bank account of the same entity name as your registered Spenmo account. For sole proprietorships without a corporate account, you can top up from the business owners’ bank account.
This policy is in place to prevent fraudulent activities and protect our customers from financial loss. By adhering to this policy, we can ensure that all transactions are legitimate and secure.
Please fill in this form for any additional assistance required.